HYPE

Privacy Policy

Last updated July, 2025

Thank you for using HYPE App!

HYPE App is a new type of social network. Our products include our iOS and Android apps, and our website or any related web apps (our "Products"). They allow you and others to use your thoughts, initiating capabilities and live streaming to interact with each other in real time. We help people around the world come together to create, join, volunteer, participate, talk, listen, and learn from each other. We provide a place to meet with friends and with new people to tell stories, ask questions, debate, learn, have impromptu conversations, and share them with others.

When you use our Products, you will be providing Nimblebot Labs, LLC with your personal information. We wrote this privacy policy (the "Privacy Policy" or "Policy") to help you understand what personal information we collect, how we use it and disclose it, how long we retain it, and what choices you have about it. This Policy does not cover information that does not identify you. Nor does it cover the practices of HYPE users. Other members of the HYPE App might have access to your public profile within our platforms.

You may have specific privacy rights in your state or region. In the United States, residents of California and other states have specific privacy rights. Residents of the European Economic Area ("EEA"), the UK, Brazil, the Republic of Korea, and other jurisdictions also have specific rights:

  • Residents of California can find our California Consumer Privacy Act disclosures.
  • Residents of the EEA, the UK, and Brazil can find our Notice to EEA, UK, and Brazilian Data Subjects.
  • Residents of Europe who are not HYPE users can find our Non-User Data Notice.

These additional disclosures supplement, and should be read together with, this Privacy Policy.

Table Of Contents

  1. 1. Information We Collect
  2. 2. How We Use The Information We Collect
  3. 3. How We Disclose The Information We Collect
  4. 4. How Long We Keep Information
  5. 5. Managing Your Information
  6. 6. Transferring Information
  7. 7. Revisions
  8. 8. Contact Us

1. Information We Collect

A. Information You Provide

When you use HYPE, we collect personal information that you provide to us. This includes:

Account Data

When you set up an account, we may ask you to provide information about yourself, including your name, phone number, email address, and date of birth.

Biographical Information

We may also ask you to provide us with some additional personal information about you that will be visible in our Products, such as a profile picture, and a bio in your profile to tell other HYPE users more about you. When you change your profile picture we store a copy of the new picture you upload and retain all profile pictures you uploaded previously for trust and safety purposes and in accordance with our data retention policies.

Interests

You have the option of choosing topics you're interested in to help us better personalize our Products to you. You can decide whether your interests are shared with other users as part of your profile or hidden. You can add, remove, or hide interests whenever you want.

Social Media And Contact Information

You may choose to connect your other social media accounts, or sync your contacts.

B. Information We Get When You Use Our Products

When you use our Products, we collect additional personal information based on your activity and other personal information you might choose to provide. This includes:

Usage And Activity Information

We collect information about when and how you use our Products. This includes information about Streaming events you create, streaming events you speak in, initiatives you create or join, Clips you create, and Replays you create. It also includes who you follow, which department you join, links you share, queries you submit, what kind of content you're interested in, and new profile pictures you might add.

Messages

We store the messages you send to and receive from other users and information about those messages, including the messages you send. We review the contents of these messages if a user reports, or we otherwise detect, a potential trust and safety violation or potentially illegal or illicit activity.

Other Communications

We collect information about the messages you send us when you contact us with questions or feedback, including the contents of those messages.

Contacts

If you give us permission to sync your contacts, we will store identifiers known as hash values derived from the phone numbers of your contacts, and we will update your contacts periodically. Similarly, if you invite somebody to join HYPE, we will store a hash value derived from the phone number you provide.

Log Data And Device Information

We may collect information from and about the devices you use. In particular, we may collect information about your hardware and software, such as the hardware model, operating system version, device memory, unique application identifiers, apps installed, unique device identifiers, browser type, and information about your wireless and mobile network connections, such as mobile phone number, service provider.

Cookie Information

We use cookies (small text files sent by your computer each time you visit our website, unique to your HYPE account or your browser) to get log data. Some of these cookies are used to help us understand how many people use our service, and how they use it. Other cookies are used to help us track the efficiency of our advertising campaigns on other platforms. For more detailed information about cookies, please see our Cookie Policy.

C. Information From Third Parties

Social Media Information

If you link your HYPE App account to Twitter, Instagram, or any other social media services, we may receive information from those other services. The information we receive will depend on the privacy settings on those other services.

Service Providers

We may also receive information about you from our service providers.

D. Information About Non-Users

HYPE users may sync their contact lists to HYPE in order to help HYPE connect them to existing users, invite new users, and to connect users and their contacts with one another on HYPE App. Similarly, users may send people invitations by manually entering a telephone number. In either case, the only information HYPE stores is a hash value derived from the phone number. HYPE does not collect names or any other information associated with your contacts, and we do not share the hash values we collect or make them available to others.

2. How We Use The Information We Collect

We use the personal information we collect to provide our Products to you and to improve them. Specifically, we use the data we collect to:

  • Register your account, verify your identity, and verify the accuracy of your information.
  • Develop, operate, improve, maintain, and protect our Products.
  • Personalize our Products by showing you relevant content, connecting you to users, stream, events, and other content we think you might like, and to help you and your friends connect with one another on HYPE.
  • Send you communications. For example, we may use email, text messages, or app-based notifications to respond to support inquiries, share information about our Products, and tell you what's happening on HYPE.
  • Monitor and enhance the safety and security of our Products.
  • Monitor and analyze user engagement, trends, and usage.
  • Assess the efficiency of our advertising campaigns on other platforms.
  • Handle and record user rights requests, including opt-ins and opt-outs.
  • Prevent fraud or other unauthorized or illegal activity.
  • Enforce, investigate, and report conduct violating our Terms of Service, Community Guidelines, or other policies.
  • Respond to requests from law enforcement agencies or other government agencies, and comply with legal or regulatory requirements.

3. How We Disclose The Information We Collect

We do not sell personal information about our users. We may, however, disclose that information to:

Other online services you connect to your HYPE account.

If you choose to link your HYPE account to Twitter, Instagram, or any other services, we may disclose information to those other services at your direction when using our Products.

Service providers and other third parties

We employ third parties to process information on our behalf based on our instructions and for the purposes described in this Privacy Policy, including providers of services relating to cloud computing, analytics, security, enforcement of content policies, and user support.

Law enforcement or governmental or non-governmental organizations

If we believe that disclosure is reasonably necessary to comply with a law, regulation or legal request; to protect the safety, rights or property of the public, any person or HYPE; or to detect, prevent or otherwise address illegal conduct, fraud, security or technical issues, we may disclose information to law enforcement agencies, other governmental agencies, or private parties as needed.

Our wholly owned subsidiaries and affiliates

If we were to engage in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding that involves the transfer of the information described in this Policy, we would disclose your information to a party involved in such a process (for example, a purchaser).

4. How Long We Keep Information

We keep your personal information only for as long as we reasonably need it to provide our Products to you and fulfill the purposes described in this Policy. This is also the case for anyone that we disclose your personal information to and who carries out services on our behalf. In general, this means we will retain your personal information for as long as you have a HYPE account. We may delete some personal information earlier based on changes to your account settings, such as if you instruct us to delete your contacts. When we no longer need to use your personal information and there is no need for us to keep it to comply with our legal or regulatory obligations, we'll remove any information that can identify you from our systems.

As explained above, we record conversations in all rooms to monitor for violations of our Community Guidelines, our Terms of Service, or for otherwise illegal or illicit activity. If a user or our automated systems flag potential violations, we will retain the recording as long as reasonably necessary to investigate the potential violation. Otherwise, we delete the recording shortly after the room ends, usually within 10 minutes.

5. Managing Your Information

There are a variety of ways you can manage the personal information we have about you. Specifically, you can:

  • Request access to the information we collect and hold about you. We'll aim to provide this to you within 30 days after you submit your request through our Knowledge Center.
  • Have your information corrected or deleted. You can update your information on your profile or delete your data by closing your account.
  • Protect your profile. If you want to restrict the availability of certain information in your HYPE profile, you can do so in your account settings page. Details about protected profiles can be found in our Knowledge Center.
  • Disconnect social media accounts. When you connect your social media accounts to HYPE, we notify those platforms. You may disconnect your social media accounts directly within the Products at any time via your account settings page.
  • Opt out of push notifications. If you opt in to receive push notifications within the Products, we may send push notifications or alerts to your mobile device from time to time. You can deactivate push notifications and alerts at any time by changing your device settings, changing the push notification settings within the Products, or deleting the HYPE App from your iOS or Android device.
  • Pause or reduce notifications. If you want to pause notifications for a while, or reduce the number of notifications HYPE sends you, you can do so in your account settings page.
  • Revoke consent you have given or object to us processing your information. You can revoke any consent you have given us by adjusting your settings, or object to processing personal information in certain circumstances.

6. Transferring Information

While our Products are offered worldwide, we are based in the United States and rely on cloud storage providers that store user data on our behalf in the United States. When you use our Products, your personal information may be transferred and stored outside your home country, including in the United States, for the purposes described in this Policy. The privacy protections and the rights of authorities to access your personal information in such countries may not be equivalent to those of your home country.

7. Revisions

We may change this Policy from time to time. If we do, we'll post any changes on this page. We will provide a more prominent notice or get your consent where required by law.

8. Contact Us

The best way to manage personal information about you as described above or get in touch with us is through your account settings or via our Knowledge Center. Nimblebot Labs, LLC. (doing business as HYPE App) is responsible for your information. You can contact HYPE at dev@nimblebot.com

Last Updated: July, 2025